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Refund Policy

At Omegle TV, we strive to provide our users with a seamless and enjoyable experience. As part of our commitment to transparency, this Refund Policy outlines the circumstances under which refunds may be issued. Please read this policy carefully before using our services.

Digital Nature of Our Services

Omegle TV provides access to digital services, such as random video chat and related features. Due to the nature of digital content and services, once a service is accessed or used, it cannot be “returned.” Therefore, refunds are generally not applicable unless explicitly stated below.

Refund Eligibility

Refunds may be considered under the following circumstances:

  1. Technical Issues:
    If you experience technical difficulties that prevent you from using our paid features and our support team is unable to resolve the issue within a reasonable timeframe, you may be eligible for a refund.
  2. Unauthorized Transactions:
    If you believe a payment was made without your authorization, please contact us immediately. After reviewing the issue, we may process a refund if the claim is valid.
  3. Duplicate Payments:
    In cases where a duplicate payment has been made for the same service, we will issue a refund for the extra charge.

Non-Refundable Situations

Refunds will not be issued for the following:

  • Dissatisfaction with free or paid features due to user preference.
  • Inappropriate use or violation of our Terms of Service.
  • Failure to use purchased features within the designated timeframe.

How to Request a Refund

To request a refund, please follow these steps:

  1. Contact us at [email protected] with the subject line “Refund Request.”
  2. Provide the following information:
    • Transaction ID or proof of payment.
    • A detailed explanation of the issue.
    • Any relevant screenshots or supporting documents.

Our team will review your request and respond within 7 business days. If your refund is approved, the amount will be credited to your original payment method within 10-14 business days, depending on your financial institution.

Changes to This Refund Policy

Omegle TV reserves the right to modify this Refund Policy at any time. Any updates will be posted on this page, and the “Last Updated” date at the top of this policy will be updated.

Contact Us

If you have questions or need assistance with a refund request, feel free to contact us at:

Email: [email protected]